Support Worker

Bon Accord Care is recruiting experienced Support Workers and Supervisors aligned to our teams within Very Sheltered Housing and Care at Home Services across Aberdeen City (Full and Part time contracted posts).

Working as part of a team, you will be committed to providing high-quality care, whilst meeting the individual needs of people within their own homes.  Our support team are instrumental in enabling people in the community to live as independently as possible and we pride ourselves on making a positive impact on their health and wellbeing.


Bon Accord Care provides opportunities to grow your career in care, with our own dedicated Learning Hub, our accreditation as an SQA accredited provider and support to gain SVQ qualifications in Health and Social Care while you work.   We also offer regular opportunities for career development and progression within the company.


Opportunities are currently available, predominantly working within the following areas Aberdeen:


  • Very Sheltered Housing-  Peterculter
  • Very Sheltered Housing - Mannofield
  • Very Sheltered Housing  - Mastrick
  • Very sheltered Housing - Bridge of Don
  • Care at Home - BucksBurn / Dyce Areas
  • Care at Home - Garthdee / Holburn / West end Area
  • Care at Home - Torry / Kincorth Area
  • Care at Home - Mastrick Shedocksley area
  • Care at Home - Stockethill/Hilton Area



Employee Benefits

Working with Bon Accord Care will give you a secure future that supports you throughout every part of your life. We’ve a great career structure with lots of opportunities for progression. Offering permanent, contract and relief positions, we provide a flexible approach to work which ensures that we will have a job that works for you.

For our permanent and contract positions, we have:

  • Paid maternity leave if you choose to start a family
  • The option to alter your contracted hours if needed for study or family responsibility
  • A pension to help you build for the future
  • Generous holiday entitlement that increases the longer you work with us



We have a dedicated Learning & Development facility based at our Learning Hub, where the team provides access to all the comprehensive training required for a role within Bon Accord Care, free of charge, through the use of our large range of eLearning courses and face-to-face training with our learning facilitators.

Many of the training courses are accredited, such as: REHIS Emergency First Aid at Work, REHIS Food Hygiene (Elementary & Intermediate Levels) & Highfield Level 3 Award in H&S in the Workplace.

The qualifications we can offer are not solely based on progression in a social care career: we provide tailor-made learning pathways for all the other professions we employ too. Cooks, administrators, service supervisors and managers can all benefit from access to nationally recognised qualifications through working for Bon Accord Care.

Learning and Development can also offer access to external courses, as well as provide funding for this to further your career development and progression. This includes studying for an SQA or SVQ award, with a mentor to assist you through your learning journey and help you to achieve your qualification.

Bon Accord Care are a Young Person's Guarantee signatory, meaning that Developing Young Workforce (a strategy from the Scottish Government) recognise the quality of our Young People’s programme, which offers foundation and modern apprenticeships for young people. A high level of support is provided to help them adapt to the world of work.

At Bon Accord Care, we actively encourage all of our staff who are keen to progress to make full use of the brilliant training opportunities that we offer.



A Variety of Services and Locations

From working in a care home, to helping someone in their own home; we have a variety of services to work in across the city, meaning that the type of service you work in as well as the area you work will be somewhere that suits you.


Flexibility and Rate of Pay

We have a selection of different shift patterns available in all of our services, meaning that you can fit your role with Bon Accord Care around other commitments in your day-to-day life.

We offer a competitive rate of pay, as well as enhanced rates for night shifts and weekend work.

If you are enthusiastic, motivated and caring, and want to make a valuable difference to care provision in Aberdeen, please get in touch or visit My Job Scotland at to apply.


A number of other exciting opportunities are also available within Bon Accord Care at


Throughout Aberdeen city you will provide a high standard of person centred care and support for service users in a range of accommodation settings, including their own homes.  You will work as part of a team to support carers and to enable service users to maintain and develop their potential and contribute to their social, physical and mental wellbeing.

The post holder will be expected to: 

  • Support individuals and their carers to achieve outcomes outlined in personal support plans, through their intervention, ensuring personal, physical, social and emotional care needs identified in the care plan are being met
  • Maintain and maximise independent living skills of service users
  • Carry out any domestic duties as required to maintain a safe and clean environment
  • Carry out duties in accordance with relevant legislation, policies and procedures and national care standards and SSSC codes of practice
  • Have a proactive approach to continuous professional development and participate in individual, team and service development

The post holder will be expected to undertake a range of tasks as appropriate to the role and responsibilities. These may include all or some of the following but are not restricted to:


    • Prompt, assist or administer medication as required

 Moving and Handling

    • Use of moving and handling or assistive equipment which may include hoists

 Personal Care

    • Dressing
    • Showering
    • Toileting
    • Personal grooming
    • Assisting with feeding

 Social Support

    • Support service users to participate in social activities within care home or sheltered complex

 Support Plans

    • To assist assessment, planning and review of support plans
    • Follow and update the support plan and report any concerns or issues identified
    • Undertake or follow risk assessments

 Other Responsibilities

    • Serving or Reheating Meals
    • Provide housing support including, reporting repairs, assisting with appointments and booking transport

The post holder needs to be able to demonstrate an understanding or experience of: 

  • The Health and Care Sector and the principals of providing care and support
  • Adult Support and Protection legislation
  • Health and safety in the workplace assessments, reviews and support planning

The post holder is expected to demonstrate:

 The ability to provide personal care to a range of people with support needs

  • The ability to promote dignity, respect, choice and independent living and work in an anti-discriminatory way
  • The ability to communicate effectively and work in partnership with service users, staff, carers, families and internal/external professionals to achieve improved outcomes for service users
  • An ability to work as part of a team and provide guidance and support to other members of staff
  • The ability to work proactively and with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior manager
  • The ability to work accurately with detailed information specifically around the management and administration of service users’ medication
  • The ability to maintain and develop clear and accurate records including risk assessments and care plans
  • The ability to meet deadlines
  • Basic IT skills including the use of smart phones and iPads
  • The ability to move and handle both people and objects in a safe manner

The post holder is expected to display the following behaviours:

 Quality -  Ensure that the services offered are the best they can

Integrity - Respect the dignity and diversity of all of our customers and staff and always uphold people’s rights.

Service- - Communicate with and listen to our customers in order to deliver the highest standard of care

Pride - Demonstrate pride when working for Bon Accord Care

Value - Ensure services delivered give value for money and work 

Innovation - Be open to new ideas and at the forefront of innovation in delivering care and enablement services.

The post holder needs to hold as a minimum:

 Qualification required by SSSC

Protection of Vulnerable Groups Scheme Record (PVG) or willing to become a scheme member

To have registered or undertaken registration with the SSSC where applicable

Full current UK Driving Licence (Responder service posts only)

 The post holder may be expected to:

  • Work to a shift pattern as required including evening, nights and weekend working
  • Work at alternative locations as required
  • Adhere to SSSC codes of practice, Bon Accord Care Policy and Procedures and relevant Legislation
  • Lone work

The post holder must have undertaken or be committed to undertaking the following mandatory training within a specified period: 

  • BAC Induction incorporating appropriate adult protection, people and object handling, customer care, food hygiene, infection control
  • Safe and legal training to Level 1 and Level 2 Role Specific
  • Effective recording and reporting
  • Effective communication
  • Training and other development needs as appropriate
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