Carers Week and what that means to me


One of our staff members recently took the time to write us a thank you for supporting her in her role as a Reablement Facilitator and carer.  I asked if we could share it and Nicola has kindly agreed.


Carers Week and what that means to me

Firstly, I want to say how proud I am of being a carer and an employee. Many years ago someone told me I couldn’t be both and I want to share a little of my experience to remind others that YES you can.

I was a registered nurse for 23 years.  For the last 20 years I have been a carer for my youngest son who has severe learning disabilities and autism. Over the past 5 years, another of my children has battled an eating disorder and been hospitalised, in and out of Aberdeen 3 times from 9 weeks to 6 months.  During these unprecedented COVID19 times and lockdown, both have been at home and my responsibilities as a carer have escalated.

As a mum first and foremost this has never been questionable. As a carer this created a heightened level of stress in respect of how I can juggle all these plates ‘, my caring responsibilities and my employment. I need not have worried.

I joined Bon Accord Care last year having worked in the NHS for 20 years, a private healthcare company for 18 months and a third sector charity.  Throughout my career I have had many difficulties around securing time off for my caring responsibilities i.e. appointments and I’ve been made to feel inept simply asking for this.

What I want to say is that Bon Accord Care have been invaluable and totally amazing in their support of me and my caring commitments and this has been evident even prior to the COVID19 outbreak. My managers and colleagues have totally surpassed my expectations and shown me that ‘ I can ‘ , not ‘ I cannot ‘ and have put measures in place to support me to work from home effectively , have ensured I have access to the most up to date information that is business critical and been a voice at the end of a phone or on Teams meeting if I’ve needed it . I have really recognised the importance of communication in keeping a team together, even when its members are working remotely and Bon Accord Care staff have responded to this so well. I have been able to attend online appointments with my children and workaround this to be able to continue to deliver the high quality service that I expect from myself , in order to ensure the services I work in run effectively .

As a Reablement Facilitator my job is about what is possible.  It’s about being the best you can be with whatever support systems are required.  It’s about removing obstacles wherever possible and, at times, thinking outside the box. It’s about professionalism and building relationships and trust.

These are all the things that Bon Accord Care and its workforce have empowered me with and during this Carer Positive week I want to make sure that all my colleagues can share with me and be proud of themselves and the company for being a market leader in providing positive working outcomes for its staff .

A big thank you to my RF, Assistant Managers, Managers, Service Supervisors and Support Worker staff groups in Bon Accord Care .......Together we can.

Nicola Broadbent

Reablement Facilitator ICAH Central

Bon Accord Care

Receiving this type of email is heartwarming and makes you proud to be part of this team.  It is further recognition of BAC’s commitment to being a Carer Positive Engaged employer.

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