Data Privacy

Bon Accord Care uses many different types of personal information to deliver our services.  Wherever we are processing your personal data you have rights.

Bon Accord Care and Bon Accord Support Services are the “Data Controller” of the personal information that you provide to us, unless otherwise stated, and is registered with the Information Commissioner’s Office (Ref ZA013251 and ZA013304).

As data controllers, Bon Accord Care and Bon Accord Support Services are legally required to comply with all aspects of Data Protection Legislation. Confidentiality of individuals personal information is our priority and we fully support our staff to comply with data protection rules.  When we do not have a clear legal basis to share information our workforce will not do so.

Your Rights

How do I know what Bon Accord Care is doing with my information? 

We will tell you why we need to collect your information and what we are going to use it for. We will also tell you about the purpose for processing your personal information, how long we will need to keep it for and who it will be shared with. This information will be in what we will call a privacy notice.

If you give the information to us directly, for example, over the phone or by filling in a form, we will tell you then what will happen with your information.

If we get information about you from someone else, we will tell you what will happen with your information the first time we get in touch with you after receiving the information, or within one month of receiving the information.

We will try our best to make this information easy to understand, using clear and plain English and will make sure you can find it when you need it. We will review the information in our privacy notices regularly and where necessary update it.

We have many of our privacy notices available on our website (link). If you have any questions about why use and how we manage your information you can ask a member of our staff and they will talk you through it.

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