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Home Support

Care at home

We offer a high quality, personalised service in the privacy and comfort of your own home, or Very Sheltered Housing, to allow you to remain in familiar surroundings, and enjoy the benefits of having family, friends and personal possessions around you.  

Our friendly and specially trained Support Workers are available to meet your specific needs. They are ever willing to do what it takes to make life as simple as possible for you, ensuring your privacy and dignity are protected at all times, and help to maintain your independence and the lifestyle to which you have become accustomed.

If you feel you would benefit from some help at home, the first thing to do is contact the social services department to ask for an assessment of care and support needs.

https://www.aberdeencity.gov.uk/services/social-care-and-health/assessing-your-need-care

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Housing Support

As part of our housing support, those tenants living in Aberdeen City Council Sheltered Housing that are entitled to receive assistance can expect the following from our Senior Personal Carer:

• Daily call or visit
• Assisting with the security of the complex
• Assisting with arranging repairs of the property
• Helping to arrange appointments with relevant professionals
• Liaising with families
• Supporting good relationships with neighbours
• Assisting to deal with letters, bills and benefit claims
• Helping maintain and responding to fire alarms and emergency call system
• Personal care in the event of an emergency
• Assisting with social interaction and social activities
• Checking and dealing with health and safety issues in the building
• Developing, reviewing and monitoring individual support plans            

Senior Personal Carers are available from 8am to 6pm, 7 days a week, at all complexes to ensure that tenants maintain their tenancy and are provided with a safe, secure environment that positively impacts upon their daily life.

To find out if you qualify or you would like to learn more about moving to Sheltered Housing, please apply directly to Aberdeen City Council Housing.

https://www.aberdeencity.gov.uk/services/housing/find-home/apply-sheltered-housing

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Telecare Service

Telecare is an adaptable range of technology used in the home to help you to live independently, safely and with confidence. It provides peace of mind for you and your family, and greatly assists with earlier returns from hospital.

Our dedicated team of telecare experts have the knowledge and skills required to offer a bespoke solution to match your needs, ensuring that you get the equipment that is right for you. An installation and maintenance service is also facilitated through the team.

Telecare can help people of any age who:

• are prone to falling
• are vulnerable
• have epilepsy
• live in supported accommodation
• have a family member/carer who requires support
• have memory problems as a result of dementia or head injury
• are at risk from environmental threats such as fire, gas and floods
• are worried about living alone

How can I access the service?

Your doctor, care manager, occupational therapist, nurse or other health professional can refer you for an assessment for Telecare. Alternatively, you can contact our service direct to discuss your requirements or complete the below referral forms.

Contact details:
Bon Accord Care Telecare Service
Community Equipment Store
Units 3-4 Whitemyres Avenue
Aberdeen
AB16 6HQ
Tel: 01224 069800

Electronically Refer Yourself

View our Telecare equipment Brochure (pdf)

Telecare Self Check Online Tool

Visit our Facebook Page

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Day Centre

Adult Day Care is a planned programme of activities designed to promote well-being through social and health-related services. The benefits are two-fold:

• To give caregivers a much-needed break in which to attend to personal needs, or simply rest and relax.
• To provide older adults an opportunity to get out of the house and receive both mental and social stimulation.

Kingswood Court Day Centre, is attached to Kingswood Very Sheltered Housing Complex in Mastrick, short or long term care is provided here.

• The team specialise in supporting those with dementia
• Available Monday to Friday
• Transport to and from is at cost to service user
• Lunch can be provided at cost to service user
• Daily activities